Detention, lumper, TONU, layover and reconsignment fees slip through every month — money you already earned but never billed to the customer. We find it, prove it, and help you collect.
Every month, brokerages give away money they’ve already earned.
The fees are owed. They just never get billed — because the paperwork is scattered across rate confirmations, BOLs, PODs and email threads, and your ops team is too busy covering the next load to chase a $250 detention charge.
Done load by load, it disappears quietly. Added up across a month, it’s real money walking out the door.
We audit your completed loads against the contract terms and surface every accessorial that was earned but never billed.
Trucks held at the dock past the free time stated in your rate confirmation.
Unloading fees you paid out but never billed back to the customer.
“Truck ordered, not used” fees when a shipper cancels after dispatch.
Overnight holds caused by the shipper or receiver, not your carrier.
Fees when the customer changes the destination after pickup.
Every claim comes with the documents and calculation behind it — nothing speculative.
These are the five most common — but they're not the limit. We recover any accessorial you're contractually owed, including stop-offs, driver assist, redelivery, storage and more.
Rate confirmations, BOLs, PODs, lumper receipts and customer invoices — that’s all we need to start.
We find every recoverable accessorial, calculate what’s owed, and build an evidence-backed claim packet for each one.
You review and approve every claim, then send it to your customer and collect what you're owed. Nothing goes out without your sign-off.
Send 20 recent completed loads. Within 48 hours we’ll show you exactly what’s recoverable, with the evidence behind it — no charge, no obligation.
Monthly retainer + 20–30% of what we actually recover. You only pay when you collect.
Send 20 recent loads and we’ll show you what’s recoverable — free, within 48 hours.
Freight Fee Recovery